Reputation Management for CPA Firms that earns lasting trust.

We follow each platform's terms of service carefully. Our approach involves asking clients to share their honest experience, not incentivizing specific feedback or artificially manipulating ratings. We focus on timing and delivery, reaching clients when their experience is fresh and making the process as easy as possible so they actually follow through.

Negative reviews are a reality for most professional service firms. Our process involves alerting you promptly, drafting a measured professional response for your review, and helping you understand whether the feedback reflects a pattern worth addressing internally. A well-handled negative review can actually build trust with prospects who see that your firm takes client concerns seriously.

Google Business Profile is typically the highest priority because it directly influences local search visibility and first impressions. We prioritize platforms based on where your prospective clients are most likely to look.

Most firms see meaningful growth within the first 60 to 90 days of running a review generation campaign. The pace depends on your client volume and how often you complete engagements. Firms with frequent transaction-based work typically see faster results than those with longer annual engagement cycles. Reputation management for CPA firms also tends to move a bit slower than in retail or hospitality, simply because engagements are longer and touchpoints are less frequent.