Why firms feel stuck
Accounting practices face increasing threats from cybersecurity risks, regulatory changes, economic uncertainty, and technology disruption that could devastate unprepared firms.
What we keep hearing
- Sensitive client files still live on desktop hard drives without MFA or logging.
- Succession documents exist, but no one has updated them since the last partner retreat.
- Regulatory updates catch the team off guard because monitoring is piecemeal.
Themes pulled from discovery calls with SmartFirm prospects in 2025.
Problems we hear every week
- ProblemLegacy file servers and unsecured email leave staff sharing client data without MFA or intrusion monitoring.
- ProblemThe firm's succession and continuity plans live in a partner's head with no clear owner if something happens unexpectedly.
- ProblemNew regulatory updates get noticed only when an auditor flags them because monitoring is ad hoc.
