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Client Retention
Can client retention strategies work for firms with seasonal clients (like tax preparation)?
Yes, retention strategies are especially critical for seasonal firms - the key is maintaining year-round communication and offering complementary services during off-season months. Tax firms that develop year-round revenue streams (tax.thomsonreuters.com/blog/beyond-tax-season-creating-revenue-stability-year-round/) through bookkeeping, planning, or advisory services see more stable revenue and higher client lifetime value.
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